On the first try of installing Plusnet Protect, SP1 had been installed. In fact, I have rebuilt the machine twice in the past 36 hours. And allowed the system to download around 114 updates before trying to install Plusnet Protect. Not impressed by the 'support' for Plusnet Protect.ĭon't laugh but I have an aging Toshiba laptop which I have looked after. At that point I gave up and have decided to go out and but a copy of Norton Internet Security. No indication how long would have to hold for and line appeared to go dead. On hold with McAfee for 30 mins until got through to somebody who could put me though to 'Home User Support'. 24 hours after that called Plusnet support again and they gave a number to contact McAfee. They could not help and suggested it was a McAfee problem. No joy after 12 hours so contacted Plusnet support. Said there was a problem with my internet connection or that the McAfee server was down. Downloaded the McAfee file OK but it refused to install. Then tried to download and install the Plusnet Protect suite from the Plusnet site. Rebuilt the software on the machine after first returning it to it's factory condition. And computer was becoming slower so I started to suspect that it had been compromised. Was using this for a while after my subscription to Norton Internet Security expired.
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